Call Center Support Representative Salary

Average Call Center Support Representative Base Salary in the United States

Average Base Salary

$58,326 Per Year

Salary Range: $34,348 to $92,479

Call Center Support Representative Salary

$34,348

10%

$39,764

25% 

$ 58,326

AVERAGE

$70,033

75%  

$92,479

90%  

How Much Does a Call Center Support Representative Make Per Year in the United States?

The national average salary for a  Call Center Support Representative is $58,326 per year in the United States. It can vary depending on the employer and the skills required for that position, but generally, it will be about $58,326 or more annually for a gross salary. Taxes impact salaries, so to get the net salary we’ve crunched the data and gotten the tax information on what the take-home pay would be after the effective income tax rates. 

Technology Used

Microsoft Excel – Spreadsheet software

Microsoft PowerPoint – Presentation software

SAP business and customer relations management software – Enterprise resource planning ERP software

Microsoft Project – Project management software

Database software – Data base user interface and query software

Autodesk AutoCAD – Computer aided design CAD software

Adobe Systems Adobe Acrobat – Document management software

Microsoft SharePoint – Cloud-based data access and sharing software

Knowledge and Expertise

Computers and Electronics

Customer and Personal Service

Telecommunications

Engineering and Technology

Public Safety and Security

Education and Training

Soft Skills

Reading Comprehension

Active Listening

Speaking

Critical Thinking

Complex Problem Solving

Writing

What is the salary range of a Call Center Support Representative?

Call Center Support Representative salaries vary depending on the company you work for, your experience level, industry, education, and years of experience. The average annual salary is around $58,326 but a Call Center Support Representative can earn a base salary anywhere from $34,348 to $92,479 per year with some companies paying more than others.

Pay ranges on average for a Call Center Support Representative job title only vary a good amount, which may mean that there are many opportunities to earn more income in the future regardless of the employers or your location, industry, and experience.

A salary range that varies also means there is ability to move up within the company, as there may be as many opportunities for advancement or to change your job title. This opportunity for  advancement can help with can increase their job satisfaction and motivation.

What are the Highest Salaries for a Call Center Support Representative?

The highest Call Center Support Representative salaries in the top 10% earn more than $92,479 per year. The salary range for the top 75% – 90% is between and $70,033 and $92,479 annually.

This salary data and salary estimates come from our Average Pay’s salary database of carefully collected and detailed information about pay across many industries and categories, along with different types of labor data.

What are the Lowest Salaries for a Call Center Support Representative?

The lowest Call Center Support Representative salaries are in the bottom 10% of earners who make less than $34,348 per year. The salary range for the lowest 10% – 25% is between $34,348 and $39,764 annually.   

This salary data and salary estimates come from our Average Pay’s salary database of carefully collected and detailed information about pay across many industries and categories, along with different types of labor data.

What is a Good Salary for a Call Center Support Representative?

If we only look at the data for Call Center Support Representative salaries and we don’t compare it to any other jobs, a good salary for a Call Center Support Representative job would be over $58,326 per year. This is the average salary for this position in the United States. An excellent pay for a Call Center Support Representative would be anything over the top 75%, which is $70,033 annually.

How Can I Increase My Salary as a Call Center Support Representative?

There are a few ways you can increase your average salary for a profession as a Call Center Support Representative. One way is to get promoted to a higher level and take on more duties within your employer. Another way is to gain more experience and skills in your career. You can also try negotiating higher compensation next performance review, when you are up for renewal or starting a new contract with a business.

Finally, you can look for a new job at a different employer that pays more. One thing not to overlook is companies often give their employees incentives and benefits outside of salaries. The total compensation, like healthcare, paid vacation days, 401k matches, bonuses, overtime, professional development, a career path in the company, and other benefits, need to be considered, which can add up to a lot more money than just a salary increase.

What are the Top Paying Industries for a Call Center Support Representative?

The top paying industries for a Call Center Support Representative job vary depending on the position’s specific responsibilities, employers, and qualifications. However, some common reported high-paying industries for include the following:

  • Professional, Scientific, and Technical Services
  • Educational Services
  • Computer Systems Design and Related Services
  • Management of Companies and Enterprises
  • Federal, State, and Local Government
  • Finance and Insurance

Does a Call Center Support Representative Have a Good Quality of Life?

Based on an average 2-bedroom apartment rental price, a Call Center Support Representative would pay 15.63% of their monthly take-home pay towards rent. That’s $1,310 per month or $15,720 yearly for a two-bedroom apartment.

The rent is less than 30% of the monthly take-home pay for an Call Center Support Representative, which can helps lessen a financial burden and impact their quality of life.

This is because a high rent-to-income ratio would leave less money each month for other expenses, such as food, transportation, recreation, and activities. It can lead to financial stress, impacting overall job satisfaction and motivation.

Considering the cost of living in a city when considering whether to accept a job offer is essential. If the cost of living is too high, it might not be worth it, even if the salary is good.

Does a Call Center Support Representative make good money?

 In general, a Call Center Support Representative can make a good salary. The national average salary is $52,632 annually which is less than the average Call Center Support Representative salary, meaning most earn a livable wage. According to data and labor statistics from the Bureau of Labor Statistics, the average Call Center Support Representative pay is above the median salary.

However, salaries can vary depending on the company you work for, what you are responsible for, education, college degree, work experience, job market, and your experience level. The highest-paid can earn upwards of 92,479 per year, while the lowest-paid income is less than 34,348 annually.

If you want to maximize your earnings as a Call Center Support Representative, take on more responsibility, and gain more experience in related skills. Also, build interpersonal skills and strong leadership skills, get a certification in your field and then negotiate for a higher salary next performance review, when you are up for renewal or starting a new contract with a business.

The best thing you can do is develop yourself and gain knowledge. Many courses, additional training, and professional development opportunities in your area can help increase your skills and development in your job or related field.

You can also get your resume reviewed and look for a new employer that will hire and pay more or look for a career change that is hiring and may interest you more.

Salaries are also relative to the cost of living in different parts of the country. For example, the compensation for a Call Center Support Representative will need to be higher if it is in or closer to larger cities like New York City or some states like California. The increase in pay in these areas is because of the higher than average cost of living and more interested applicants for employment versus someone living in a small town. With the cost of housing increasing and medical care premium costs, it is essential to ensure you are getting paid what you are worth.

How do I know I’m being paid fairly as a Call Center Support Representative?

The easiest way is to see how close your current salary is to the average pay for your position in your state and city. If your income is below the estimated average wage in your area, you can try to negotiate for a raise.

You can use our research and tools to discover the average salary for a Call Center Support Representative in your city or region to see if you are being compensated fairly. You may also compare your income to similar jobs and careers to determine whether you are underpaid or overpaid. Lastly, you can set up job alerts to see how the job market trends.

A few other ways you can research whether you’re being paid fairly as a Call Center Support Representative is to do a job search to look at job postings for similar positions and see the estimate for the listed salary range. You can also talk to people in your network who have similar jobs and ask them what they earn. Finally, you can try negotiating a higher pay when you are up for renewal, having a performance evaluation, or starting a new contract.

What Factors Determine the Salary of a Call Center Support Representative?

The money a Call Center Support Representative can make each year greatly depends on a few components that determine an average base salary.

The company you work for is one of the main factors that affect how much a Call Center Support Representative earns.

The compensation will also depend on the location, as some states and cities have a higher cost of living than others. Other factors that affect compensation are the number of hours worked, company size, job type, level of experience in your career, and location.